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Frequently Asked Questions By Clients

Custom Clothes Manufacturer FAQ:

Q: Could I have my own graphic and branding label?

A: Yes, of course. All of our products are can be customized, we have been doing OEM and ODM service over 15 years now.

Q: What’s your MOQ?

As usual, MOQ is 1000pcs per color per design.

Q:What’s your production lead time after I place order?

A: Normally it will takes 45 days to 60 days.

Q: How do you ensure my shipment quality?

A: Normally our order procedure is fitting sample, swatches quality, lab dips, artwork strike off will be offered for approval after place orders, pre-production sample will be provided for approval before proceed bulk production. After this, shipment sample will be offered for approval before shipping. Also we have own specialized QC department who stuff will be check quality for each step,such as checking cutting pieces, workmanship during sewn, and bulk quality before packing.

Q: May I know are there any company you worked with?And which brands?

A: Our products are mainly exported to Australia, USA, New Zealand and Spain, we have been doing brand Valley Girl,Forever 21,Temt over 6 years.

Q: What is your payment term?

A: Usually will be T/T, also welcome Alibaba trade assurance order.

Q: What’s sample lead time if I order one sample? Could sample fee be returned?

A: Normally it will takes 2-3days and sure it could be refund in the related bulk order.

Q: Does your company get any certification?

A: Currently we have passed BSCI audit, if your products need factory have other certifcation such as Disney, Sedex audit, we can do it for you.